About

Updated Booking Policy

Please familiarise yourself with our updated booking policy

 

Booking Policy:

 

All existing appointments and appoinments made in person or over the phone require an updated credit card to secure the booking.

Online bookings will process a 100% deposit at time of booking

Appointments that are not confirmed 48 hours prior will automatically be cancelled

Online Deposit:

Cancellation policy:
We require at least 48 hours notice for any cancellations and changes to all appointments. Cancellations within 48 hours, or failure to show up to your appointment will result in 50% cancellation fee, without exception.
Cancellations and changes within 24hrs or failure to show up to your appointment will result in 100% cancellation fee.

All booking deposits are strictly non-refundable.

We reserve the right to cancel your appointment at any time.

To ensure punctual service for all clients, appointments that start late due to client lateness may result in a shorter service for the client.

Changes to your appointment must be made via 9646 4131 only.

To support and protect our small local run business we unfortunately cannot exempt any reasons for cancellation.

By booking you are agreeing to the Feeling Smooth cancellation policy and your stored credit card will be used to take cancellation fees.

Preferred communication:
Changes to your appointment must be made via our dedicated salon phone number. Messages via social media or stylists personal numbers may not be seen and may result in your forfeiting your deposit.

Meet the skin specialists at Port Melbourne’s best beauty salon

At Feeling Smooth, we love making people look and feel great. As one of the longest-running beauty salons in Port Melbourne, we offer beauty services, waxing, nail, and lash and brow services as well as a range of specialist skin and facial services so you walk away with silky smooth skin using the best products available.

 

Come in and meet our skin specialists, who will treat you to an indulgent spa experience with each visit. Our team is friendly, knowledgeable and efficient, and incredibly expert giving you the very best service so you achieve the results you desire. If you have a specialist treatment, or just pop in for a weekly beauty service, our team will give you the service, care and attention you expect, every time.

 

We’ve been voted one of Melbourne’s BEST salons by The Urban List, and Melbourne celebrities like Zana Pali from MKR loves the Feeling Smooth difference.

 

Book your appointment today to experience beautifully smooth skin at Feeling Smooth.

Meet the Feeling Smooth team

Indulge in a VIP treatment today with one of Melbourne’s BEST beauty salons, as voted by The Urban List.