Updated Booking Policy

Please familiarise yourself with our updated booking policy


Booking Policy:


All existing appointments and appoinments made in person or over the phone require a credit card to secure the booking.

Online bookings will process a 50% deposit at time of booking

Appointments that are not confirmed 24 hours prior will automatically be cancelled

Online Deposit:

A deposit of 50% of the cost of your total booked services is required to secure your booking. The value of your deposit will be deducted from your services on the day of your appointment. You may change or cancel your booking up to 24 hours before your appointment, either by contacting us via phone or SMS, or by logging into our booking system from our website. Your deposit will be left as a credit on your account for future appointments. Any cancellations within 24 hours, or failure to show up to your appointment will result in your forfeiture of your deposit, without exceptions.


Cancellation policy:
We require at least 24 hours notice for any cancellations and changes to your appointment. Cancellations within 24 hours, or failure to show up to your appointment will result in your forfeiting your deposit, without exception. We reserve the right to cancel your appointment at any time.
Running late for your appointment: To ensure punctual service for all clients, appointments that start late due to client tardiness will finish at their scheduled time, resulting in a shorter service for you.
No discounts will be given for appointments that are shorter due to client lateness. If you are more than 15 minutes late for the start of your appointment you will be marked as a no-show and your deposit will be forfeited.


Preferred communication:
Changes to your appointment must be made via our dedicated salon phone number. Messages via social media or stylists personal numbers may not be seen and may result in your forfeiting your deposit.

Meet the skin specialists at Port Melbourne’s best beauty salon

At Feeling Smooth, we love making people look and feel great. As one of the longest-running beauty salons in Port Melbourne, we offer beauty services, waxing, nail, and lash and brow services as well as a range of specialist skin and facial services so you walk away with silky smooth skin using the best products available.


Come in and meet our skin specialists, who will treat you to an indulgent spa experience with each visit. Our team is friendly, knowledgeable and efficient, and incredibly expert giving you the very best service so you achieve the results you desire. If you have a specialist treatment, or just pop in for a weekly beauty service, our team will give you the service, care and attention you expect, every time.


We’ve been voted one of Melbourne’s BEST salons by The Urban List, and Melbourne celebrities like Zana Pali from MKR loves the Feeling Smooth difference.


Book your appointment today to experience beautifully smooth skin at Feeling Smooth.

Meet the Feeling Smooth team

Indulge in a VIP treatment today with one of Melbourne’s BEST beauty salons, as voted by The Urban List.

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